All our physiotherapists are members of the Chartered Society of Physiotherapy and registered with the Health and CareProfessions Council.

Hilary Aiken (Director) MCSP MMACP

Hilary qualified as a Chartered Physiotherapist in 1980 and since 2014 has been the sole Director of WBPC.  She has gained extensive specialist experience in orthopaedics, particularly post-operative rehabilitation, including joint replacement surgery.  Hand/wrist injuries are also of interest to Hilary, as well as sport injuries especially tennis, which she enjoys playing.

Functional movement assessment & designing re-educative exercise programmes specific to each individual, is always a part of her treatment, as well as manual/ hands-on techniques & acupuncture for pain relief, as appropriate.

Andrea Bird MCSP

Andy qualified in 1991 and specialised in musculoskeletal out patients in 1994. She worked for the NHS for ten years before moving solely into private practice. Andy loves to work holistically to uncover the root cause of an injury. She combines hands-on treatment with exercises to promote efficient movement.

Andy’s special interests are dinghy sailing and cycling.

Claudine Chiplin BSc (Hons) MCSP HCPC

Claudine graduated with honours in 1990 and worked in the NHS for eight years before moving into private practice, where she has continued to develop her interest in working with the whole sports

spectrum of elite athletes, through to weekend warriors and their supporters. A background in sport as a competitor and Physiotherapist helps Claudine understand the ever-increasing demands that sport and daily life place on the body. The last decade has seen Claudine set-up and establish the In-house Physiotherapy triage clinic for the students and tutors at The Guildford School of Acting.

With a Post-Graduate Diploma in Physiotherapy for Sports Injuries and skills and experience as an Accredited Life Coach with a Health Coaching Diploma, Claudine’s approach to her patients is holistic and positive, aiming to collaborate with patient’s in helping them achieve their treatment goals.

Sue Gaastra MCSP

Sue trained at Guy’s Hospital, qualifying in 1978. She worked in the NHS for 15 years before moving into private practice. Her major post graduate courses have been in Manual Therapy and Traditional Chinese Acupuncture. Her manual therapy course lead her on to examining post-graduate students working towards Masters Degree in manual therapy. Her acupuncture includes the treatment of diverse problems such as hay fever, headache, period pain, nausea and vomiting, as well as joint pains.

Additionally, she has worked for the London Marathon for 30 years, organising physiotherapy cover for the course. Her outside interests include ballet dancing, tap, jazz/singing, amateur dramatics, walking and skiing.

Karen Painter MCSP  AACP

Karen trained at the Middlesex Hospital and qualified in 1991. She worked at Whipps Cross Hospital in London before heading off to New Zealand to work in both hospital and private practice. On her return she spent two years at Woking Community Hospital and has since been based in at the West Byfleet Physiotherapy Clinic for the past 16 years.

Karen has over 25 years experience in physiotherapy.

She has a keen interest in treating headaches, musculoskeletal problems and using acupuncture which can be included within the treatment session if indicated.

Jeremy Symes MSc MCSP  registered

Jeremy undertook his physiotherapy degree at Brunel University and qualified in 2000. He initially worked at Guys and St Thomas’ Hospital before joining Your Healthcare at Surbiton in the role of specialist musculoskeletal physiotherapist. This role includes running a lower back pain assessment clinic, acupuncture treatment clinic and Pilates group classes. He combines this with his work at West Byfleet Physiotherapy Clinic.

Jeremy is a qualified Pilates instructor and also has a Masters degree in Western Medical Acupuncture. He has also more recently completed an accredited cognitive behavioural therapy course as well as a series of applied functional science courses. This enables him to utilise a wide range of skills in his physiotherapy practice, with an emphasis on individually tailored treatment programmes. He enjoys treating a variety of conditions but has a particular interest in neck, back, and shoulder problems. Jeremy’s interests include gym, piano, road cycling, and golf.


Paola Russell MCSP HCSP

Paola obtained a BSc Physiotherapy degree in Colombia. She worked in Bogota in private hospitals in different fields such as rehabilitation of sports injuries, orthopaedics and musculoskeletal conditions.

Since arriving in the UK in 2006, she has gained her experience within both the NHS and private sector.  Paola uses exercise therapy, manual therapy, rehabilitation through Pilates base exercise, acupuncture and functional biomechanics.

She has a special interest in treating patients with upper quadrant injuries including shoulder, neck, thoracic and lumbar spine conditions as well as those requiring post-operative rehabilitation. She also has extensive experience in neuro rehabilitation.

Paola enjoys running and she likes to participate in endurance and obstacle events.

Pelvic Health Physiotherapy

img_1300 Shernaz Screwvala   BSc MCSP POGP

Shernaz Screwvala is an experienced Senior Chartered Physiotherapist and is a Clinical Specialist with over 20 years’ experience in Pelvic Health which includes Obstetric, Gynaecological and Urology conditions in women and men.

She belongs to the Association of Pelvic, Obstetric and Gynaecological Physiotherapy UK (POGP).

Shernaz specialises in treating gynaecological conditions such as incontinence of bladder and bowel, prolapse and pelvic pain. She is qualified to do Advance Manual Therapy for pelvic pain.

She will assess and treat the musculoskeletal problems that occur pre and post childbirth. i.e. low back pain, pelvic girdle pain symphysis pubis pain and diastasis/ divarication of recti (abdominal muscle separation)

She is able to offer an early comprehensive post-natal assessment of abdominals, back pelvic floor and pelvic problems including advice, treatments as required and progressive exercises to fitness.

Shernaz is also available to treat a variety of conditions for example treating post prostectomy incontinence in men.

Shernaz has recently completed a course on exercises for Bone Health (Osteopaenia and Osteoporosis). She will be able to give a regime of exercises to improve bone health after individual assessments

She is also a qualified Pilates instructor (APPI trained) and runs both individual Pilates sessions and classes locally.

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